Our standard off-contract rate is $250 per hour, with a two-hour minimum for on-site support and a 20-minute minimum for remote assistance.With the 20% discount, your rate drops to $200 per hour for both helpdesk and on-site support—providing expert IT assistance at a significantly reduced cost.

Additionally, because we maintain detailed system records and documentation, our technicians have instant access to the information they need. This means issues that could take hours elsewhere are often resolved in just minutes—saving you time and money.

The Starter Plan gives you access to our powerful security tool stack, advanced automations, and efficiency-boosting software—without the cost of human intervention. By removing the human element, we’re able to offer an incredibly affordable solution while maintaining the high standards that keep your systems running smoothly.

Simply installing our software immediately enhances system performance, strengthens security, and often eliminates chronic issues that slow you down. It’s an effortless way to optimize and protect your IT environment at a fraction of the cost.

Absolutely! In fact, our average client experiences 250% growth within their first three years with us. As your business expands, we’re here to scale with you.The Starter Plan is best suited for businesses with five or fewer computers. As your company grows, your IT support needs will naturally increase.

At a certain point, the cost of additional support will outweigh the benefits of staying on the Starter Plan, making an upgrade to a higher service tier the smarter, more cost-effective choice.

We’re here to ensure your technology evolves with your success!

Yes! Our higher-level support plans include unlimited consulting at no additional cost, ensuring you have expert guidance as your business scales.

With the Starter Plan, consulting services are available at our standard hourly rate, but you’ll receive a 20% discount, making it a cost-effective way to get strategic IT advice when you need it.

Yes, absolutely! We provide on-site support to ensure your IT systems run smoothly.

• If your location is within a 20-mile radius of our corporate office, there is a 2-hour minimum service charge.

• For locations beyond 20 miles, the minimum service charge increases to 4-hours minimum.

  We’re here to support your business, whether remotely or in person!

No cybersecurity or IT solution can provide an absolute guarantee. However, our advanced security tools, automation, and optimizations significantly improve performance and drastically reduce the risk of cyber threats.

By implementing industry-leading protections and best practices, we help keep your systems running at their best while minimizing vulnerabilities—but no system is 100% invulnerable.